FAQ's

We are located in Toronto, Canada.

We currently ships to all locations in Canada and United States of America. You can buy our products online, from our website and Amazon.

Our mission is to enhance the well-being of pets and strengthen the bond between pets and their owners. We strive to create innovative and high-quality products that promote their health, happiness, and overall vitality. Our commitment is to provide exceptional solutions that make every moment with your pet truly special.

Choose our products for quality, innovation, safety, functionality, and customer satisfaction. We prioritize pets' well-being, using premium materials, advanced technologies, and rigorous testing. Our products are designed to make pet care easier and enjoyable, ensuring a reliable and fulfilling experience for both you and your furry friend.

Our HQ is based in Toronto, Canada and our products are manufactured in China.

When selecting the right bed for your pet, take into account their size, sleeping style, and any specific needs they may have.The suggested sizes are mentioned in our beds’ product details.

Using a pet bed is quite simple. Here are some general steps to follow:
Placement: Choose a suitable location for the pet bed, considering factors such as your pet's comfort, accessibility, and the overall layout of your home. Place it in a quiet area where your pet can rest undisturbed.

Introduce the bed: Introduce your pet to the bed by gently guiding or placing them on it. Encourage them with treats or toys to associate the bed with positive experiences.

Familiarisation: Allow your pet some time to get familiar with the bed. They may need a little adjustment period to feel comfortable and start using it regularly.

Encourage use: Whenever you see your pet resting or napping, gently guide them towards the bed. Offer praise and rewards to reinforce the behavior of using the bed.

Regularly clean the bed as per the manufacturer's instructions. Remove any fur, debris, or stains promptly to keep the bed fresh and inviting for your pet.

Follow the washing instructions as mentioned on our product packaging.

Picking up pet poop is essential for several reasons:

Hygiene and Health: Pet waste contains bacteria, parasites, and other pathogens that can pose health risks to humans and other animals. Properly disposing of it helps prevent the spread of diseases and maintains a clean environment.

Community Responsibility: Leaving pet waste on public spaces, sidewalks, or parks can be unsightly and unpleasant for others. Cleaning up after your pet demonstrates responsible ownership and consideration for the community.

Environmental Protection: Pet waste left on the ground can wash into water sources, contaminating them and affecting aquatic ecosystems. By picking up pet poop, you help protect the environment and maintain the cleanliness of natural areas.

Pet Safety: Regularly removing pet waste from your yard or living space reduces the risk of your pet coming into contact with harmful bacteria or parasites present in their own waste.

Law and Regulations: Many municipalities have laws and regulations that require pet owners to clean up after their pets. Failure to do so may result in fines or other penalties.

Our poop bags are 15 microns (0.015mm) thick, providing a suitable thickness to create a leak proof, anti-odour layer.

Bag Placement: When your pet eliminates, use one hand to hold the bag open, while keeping the other hand free to handle the waste.

Scooping: With the bag held open, carefully and gently scoop the pet's waste using the bag as a glove. Ensure that you collect all of the waste in one motion.

Knotting: Once you have collected the waste, carefully pull the bag over your hand, effectively enclosing the waste within the bag. Twist the bag at the opening and tie it into a secure knot to prevent any leakage or odour.

Disposal: Look for proper waste disposal bins or designated trash cans in your area. Dispose of the sealed bag in these appropriate receptacles. Avoid littering or leaving filled bags on the ground or in public areas.